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Program Manager

Verizon Digital Media Services    posted about 4 years ago

FullTime | Ashburn, VA


Come join a team delivering industry-leading products to the multi-screen Video Content Management System (CMS) market. Verizon Digital Media Services is looking for a Senior Program Manager who is interested in joining a team that builds and maintains the most sophisticated video CMS product in the industry. The system produces multi-screen video content that is merchandized and viewed by downstream Verizon and 3rd party systems and devices (e.g. STB, iOS, Android, Windows, etc.). The system is a key component in the Verizon video network, supporting multi-screen VOD experiences for the multi-billion dollar FiOS and other OTT video businesses. You will have the skills and experience to lead an effort of planning and tracking the software development and hardware environment build-out activities associated with launching the VZ Multi-screen solution to the Production Environment. Additionally, you will be responsible for leading communication and status tracking activities across the teams in the department. You will be part of a team with an open, success driven culture where you can apply your expertise and learn from a highly talented set of peers. Responsibilities: Lead communication and status tracking activities across the teams in the department Managing risk and escalating all unresolved issues to the appropriate managers or to senior management if applicable Facilitating program reviews, including participating in period reviews to senior management Execute and maintain project management processes in the areas of project schedule, quality management, communications management, risk/issue management, and change management. Develop and maintain project schedules and calendars with the input and assistance of technical leads Facilitate team meetings, providing meeting minutes and action items where needed Build strong communication channels with internal stakeholders in various departments: Sales, Professional Services, IT Operations, Development teams, Release Management, Networking Track tasks assigned to the project team and prepare regular status reports Responsible for tracking project changes and producing updated schedules Influence continuous improvement of project management methodologies including: assessment of project delivery capabilities, gathering and reporting performance metrics, establishing corresponding targets, and measurement of on-going progress. Identify and manage interdependencies between applications, platforms, services, and environments Ensure smooth communication within the project team and other cross-functional teams Interface with external stakeholders and manage stakeholder expectations as needed. Qualifications: Bachelor’s Degree in Engineering, Technology or related, or equivalent work experience 3 years of experience in a technology or internet-oriented program/project management role Technology expertise: web software, application infrastructure, datacenter deployments, video content management & multi-screen preparation, video streaming, and server architecture Experience in process and implementation management in a technology company Proven ability to multi-task with a high attention to detail in a fast-paced environment MUST be hands-on and able to roll up their sleeves Able to effectively manage resources, track and complete projects before scheduled deadlines Experience within an Agile environment PMI/PMP certification a plus, Scrum Master certification desired
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