Senior Java Consultant - Full Time
Perform hands on design, configuration, and troubleshooting of the Cloud solution in customer environment.
Gather, analyze, and document customer requirements.
Prepare effort estimates, project plans and SOWs.
Communicate to customers and partners, aspects of both the Cloud service and deployment at the technical and/or functional level appropriate for the situation.
Be proactive in providing outstanding design, deployment and configuration services resulting in outstanding customer satisfaction.
Be prompt and provide high quality service and leadership to align with customer goals and requests.
Manage project scope, schedule, status, and documentation.
Provide Training to Customers & Partners on Cloud solution.
Act as a liaison between Customers and Product Management to drive product development as well as issue escalation.
Collaborate with the sales team on existing customers up-sell and cross-sell opportunities.
Shape and influence growth and scalability, by participating in design of Innovative Services.
Manage multiple concurrent deployment projects.
Contribute to and use knowledge repository of deployment best practices and other customer ideas which can continually enhance the Cloud platform and repeatability of service delivery.
Desired Skills & Experience
5+ year experience in designing and implementing software or security solutions in cloud, security, networking, storage or comparable space required.
Direct hands-on technical experience in a customer-facing role a must.
Experience with deployments in virtualization environments like VMware, Zen etc. strongly desired.
Experience with Linux OS (and some shell scripting) strongly desired.
Strong working knowledge of networking concepts like SSH, DNS, Firewalls etc.
Strong working knowledge of enterprise web technologies, application security and cutting-edge infrastructure desired.
General knowledge of cloud architecture as well as on-premise IT landscape.
SaaS experience (Salesforce, Netsuite, Workday etc.) a plus.
Working knowledge of Amazon EC2 a plus.
Experienced in Project Management activities.
Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.
Demonstrates excellent issue identification, resolution and management.
Communicates with internal and external customers and multiple levels of management.
Effectively manages client expectations.
Excellent team player.