Business Analyst (State Of Texas)- 81

Unedollar Ok-sign    posted almost 5 years ago

Contract | Staffing Agency | | 6 Months Austin, TX



The City of Austin-DBA- Austin Energy requires the services of one (1) Business Process Analyst, hereafter referred to as Worker, who meets the general qualification of Business Analyst, Core, and the specifications outlined in this document for Austin Energy.

Work Description:

{C}·         Perform gap analysis to identify unmet IT business requirements, such as deficiencies in policies, process, procedures, and workflows.

{C}·         Write, edit, and test information technology documents for defined audiences and purposes using IT templates.

{C}·         Interview subject matter experts in order to advance understanding of the interaction between the user and various processes, procedures, workflows and technical systems.

{C}·         Version and publish documents in designated repositories. Communicate and track document availability/usage.

{C}·         Apply technical style guide and best practice standards for technical writing and desktop publishing.

{C}·         Develop plans for the maximization of IT process and procedures efficiency and effectiveness.

{C}·         Coordinate with assigned workgroups points-of-contract in development, revision, and approval cycle.

{C}·         Work successfully across IT workgroups on critical IT Service Management program improvements.


Worker Skills and Qualifications (Required)

Minimum (Required): insert specific minimum skills for this Contract Position) Recommend itemizing minimum skills in Accordance with importance (most important to least importance)

Actual Experiences





Graduation from an accredited four-year college or university with major course work in Business or Information Science or in a field related to the job. Four years experience in Information Services or related field. Education or experience may be substituted up to a maximum of four (4) years.



Ability to analyze systems and procedures, to write and revise Information Technology process, procedures, workflows, and policies, to communicate effectively, and to train others.



Ability to find creative options when faced with difficult challenges



Ability to work independently and reliably with minimal supervision.


Preferred (Optional): insert specific preferred skills for this Contract Position)

Actual Experiences





Experience utilizing technical style guides and writing standards



Excellent presentation skills



Knowledge of ITIL quality framework for IT


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