Business Analyst – (State Govt.)

Unedollar Ok-sign    posted about 5 years ago

Contract | Staffing Agency | | 6 Months Austin, TX


Business Analyst – RFQ 1100 DPA14-43


Services to be performed may include, but not be limited to the following:

  • Perform gap analysis to identify unmet IT business requirements, such as deficiencies in policies, processes, procedures and workflows.
  • Write, edit, and test information technology documents for defined audiences and purposes using IT templates.
  • Interview subject matter experts in order to advance understanding of the interaction between the user and various processes, procedures, workflows and technical systems.
  • Version and publish documents in designated repositories. Communicate and track document availability/usage.
  • Apply technical style guide and best practice standards for technical writing and desktop publishing.
  • Develop plans for the maximization of IT process and procedure efficiency and effectiveness.
  • Coordinate with assigned workgroups points-of-contact in development, revision, and approval cycle.
  • Work successfully across IT workgroup on critical IT Service Management program improvements.

Worker Skills and Qualifications (Required)

Minimum (Required): insert specific minimum skills for this Contract Position) Recommend itemizing minimum skills in Accordance with importance (most important to least importance)




Graduation from an accredited four-year college or university with major course work in Business or Information Science or in a field related to the job. 4 years experiences in Information Services or related field. Education or experience may be substituted up to a maximum of four (4) years


Ability to analyze systems and procedures , to write and revise Information Technology process, procedures, workflows, and policies, to communicate effectively, and to train others.


Ability to find creative options when faced with difficult challenges.


Ability to work independently and reliability with minimal supervision.


Experience utilizing technical style guides and writing standards


Excellent presentation skills


Knowledge of ITIL quality framework for IT.



Employer avg response time
  • Relocation Assistance: No
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