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Oracle Architect & Lead (Inquira)

Infosys    posted almost 5 years ago

Contract | | 3 Months Foster City, CA, United States


** Contract-to-Hire role.

Infosys is a dynamic organization helping global organizations to transform their business, creating measurable business value from every IT investment, and leading clients on a strategic journey to Build Tomorrow’s Enterprise.

Technology Architect to take up key client facing position for Oracle Knowledge (InQuira) expert role.

What do we require?

  • Bachelor’s degree

•       8+ years of overall IT experience. 3 to 4 years in InQuira is preferred.

•       Proven Knowledge of Content structures and Taxonomy

•       Expertise in configuration, setup tuning of search in InQuira

•       Expert or workable knowledge of standard web technologies such as HTML, Java Script, CSS, HTML5, CSS3, Java, J2EE, Apache Webserver, Tomcat, Web logic Application Server. Experience in Java is a must for InQuira role.

•       Experience with content caching strategies and deployment

•       Experience with Oracle & SQL Server databases

•       Experience in InQuira implementation, enhancements or support.

•       Experience in integrating InQuira with CRM application (Siebel/Sales Force)

•       Experience with content propagation & Data dictionary

•       Experience working in a distributed team environment and willingness to work in GDM model

What will you do?

  • Participate in estimation, staffing analysis and solutioning in order to provide inputs for preparing solution delivery for InQuira projects
  • Participate in discussions with customers to gather scope information and perform analysis of scope information in order to provide inputs for project scope documentation
  • Participate in requirement elicitation process defined in the project management plan to identify requirement gaps/issues (both functional and non-functional) in order to come up with a comprehensive requirement document
  • Perform high and Low level design , provides pseudo codes, Implements the prototypes and does design reviews in order to deliver design documents as per customer requirements
  • Mentor the team in Technical Competencies and provides performance feedback of the individual team member to the Project Manager in order to manage performance
  • Interface with the customer for issue resolution, provide status updates, Build customer confidence in team’s ability to deliver in order to support high customer satisfaction
  • Completely or partly own the InQuira implementation & support  track of Client and its roadmap
  • To take ownership of issues and work on issue/ticket resolution
  • Service Delivery: Ensure all the delivery parameters are met as per defined SLAs
  • Document new business and technical problems & resolutions assessing impact
  • Maintaining up-to-date technical knowledge to resolve issues in changing technology environments.
  • Ensure all the delivery parameters are met as per defined SLAs
  • Solution assessments for business problems
  • Collaborate with Oracle for any application bug.
  • Proactive and reactive management of support issues, including liaison with business users, system users, partners and 3rd party vendors.
  • Interaction with multi-cultural global support teams and internal customers from various geographical regions / countries. 

Please Note: This description does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.



Employer avg response time
  • Relocation Assistance: No
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