Technical Support Analyst_ITREQ0220142_CPRIT (State Govt.)

Unedollar Ok-sign    posted almost 5 years ago

Contract | Staffing Agency | | 6 Months Austin, TX, United States

Minimum criteria:

  • Have you been submitted to state of Texas before ? You need to provide three references, skill matrix and authorization to be submitted, which you would receive as an attachment form soon.


Technical Support/ PHP Analyst _ITREQ0220142_CPRIT_Solicitation

{C}·         Install, configure and document Linux Servers with minimum supervision

{C}·         Automate infrastructure installation, configuration, maintenance and change management processes utilizing various scripting languages/technologies (BASH, Puppet, Chef, Ansible)

{C}·         Provide daily Linux operational environment monitoring and troubleshooting including log inspection and alert response

{C}·         Assist in implementing company disaster recovery responsibilities and procedures

{C}·         Design, build and maintain various agency external and internal websites using technologies such as HTML, PHP, XML, CSS, JavaScript, jQuery, JSON, MySQL and a content management system (CMS)

{C}·         Multi-task in an agile, changing operating environment while providing timely project/task updates

{C}·         Must demonstrate a professional, courteous approach to any end-user interactions and be able to communicate issues and resolutions in a clear, non-technical manner

{C}·         Provides some desktop and telephone support to company staff and remote users

{C}·         Performs other duties as assigned


Additional Special Requirements and skills:


{C}·         Strong customer service skills including the ability to communicate effectively, both written and orally

{C}·         Highly self-motivated and directed with the ability to effectively multitask, prioritize and execute tasks in a high-pressure environment

{C}·         Must be available for after-hours/weekend work on a periodic basis and able to share on call rotation duties for 24/7 emergency support

{C}·         Adept at reading, writing, and interpreting technical documentation

{C}·         Must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds

{C}·         Due to our agency’s overall mission, we have a tobacco-free policy for our site. Only applicants who do not use tobacco products should apply.

{C}·         Each applicant must supply a portfolio of at least three web sites or long-form code examples. The portfolio must be hosted electronically.

{C}·         All applicants must come on-site for interviews.



            Minimum Requirements:




Experience with Standards-compliant web development utilizing PHP


Experience with Standards-compliant web development utilizing JavaScript, jQuery


Experience with Standards-compliant web development utilizing HTML, CSS


Advanced experience installing, configuring and maintaining Apache/MySQL/PHP services in a Linux environment (LAMP)  


Experience implementing, maintaining and performance tuning Linux Server 
systems including the configuration of SSHD, FTPD, Sendmail/Postfix, NTP, file system permissions, and monitoring tools (Nagios, Zenoss, OpenNMS)



Experience utilizing a PHP Framework such as Symfony, Zend, CodeIgniter or Laravel



Experience with intermediate relational database systems administration (e.g. Microsoft SQL, MySQL, Oracle) including entity creation (e.g. instances, databases, tables), SQL query/stored procedures/function design, general server maintenance and backup/recovery operations


Production website development utilizing HTML/XHTML, CSS, JavaScript, PHP, AJAX, JQuery and a content management system (CMS) (e.g. Drupal, WordPress, ExpressionEngine, Joomla, Plone)



Experience utilizing a mainstream source control system (e.g. CVS, Subversion, GIT)


Technical requirements gathering and documentation experience


Experience with issue tracking systems, SCRUM/Agile project management, planning and timeline estimation


Experience deploying sites to cloud hosted platforms (e.g. Amazon, Rackspace)


Employer avg response time
  • Relocation Assistance: No
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